Privacy policy | Aspectora

Why we measure, in plain words

We want to be completely open about this. If you allow analytics, we count how people use our sites so we can anticipate trends and learn what people want and don't want from us. That's the whole reason.

We aren't interested in who you are. We don't collect names, email addresses or anything that identifies you through analytics.
We don't follow you to other sites and we don't build advertising profiles.
We never sell data, and we don't share it for advertising.
Saying no changes nothing about how the site works for you.

What we collect

The early access form. Your name, email address, business if you give one, the topic you pick and your message. The form emails this to our inbox; the website doesn't store it.
Spam protection. To limit each visitor to five messages an hour, our server keeps a one-way hash of your IP address and the times you sent messages. The hash can't be turned back into your address and is cleared after an hour.
Server logs. ShockHosting (our web host, in the United States), behind Cloudflare records requests to the site (IP address, page, browser and time) for security and troubleshooting.
Analytics, only with your consent. If you choose "Accept" or turn analytics on in , we measure pages viewed, how you arrived, your approximate location (city level), device and browser, and which buttons and forms you use. Without that consent, no analytics code runs and no analytics cookies are set.

Why we use it

To answer your message and follow up on what you asked about.
To keep the site secure, stop spam and fix problems.
With your consent, to understand which pages help people and to improve the site.

Who processes it

ShockHosting (our web host, in the United States), behind Cloudflare runs the website, the early access form and email forwarding.
Google (Gmail) hosts the inbox our messages arrive in.
Google Analytics (Google LLC, United States), if you allow analytics. Advertising features and Google signals are off, and IP addresses are not stored.
Matomo, if you allow analytics. It runs on our own hosting, so that copy of the data stays with us.
PostHog (PostHog, Inc.), if you allow product analytics. Session recordings, where used, hide everything typed into forms.

We don't sell personal information, and we don't share it for cross-context behavioral advertising.

How long we keep it

Contact messages: as long as we need them to answer and follow up, then deleted when you ask or when the conversation is finished.
Analytics: up to 14 months, then deleted automatically.
Server logs: as long as our host keeps them for security, usually a few weeks.

Your choices and rights

Change or withdraw analytics consent at any time in . We also honor the Global Privacy Control signal from your browser as a "no".
Ask to see, correct or delete what we hold about you by emailing hello@symservices.site. We'll answer within 30 days.
If you're in the European Economic Area or the United Kingdom, you also have the right to object, to restrict processing, to data portability and to complain to your data protection authority. Our legal basis for analytics is your consent; for answering messages, it's our legitimate interest in replying to you.
If you're a California resident, you have the right to know, delete and correct personal information, and to opt out of its sale or sharing. We don't sell or share it, and we won't treat you differently for using these rights.

Children

This site isn't directed at children under 13, and we don't knowingly collect their information. If you believe a child has contacted us, email us and we'll delete it.

Other sites

Our other sites, such as symservices.site and Aspectobots, have their own policies. Aspectobots accounts and bots are covered by the privacy policy on its own site.

Changes

When this policy changes, we update the date at the top. Significant changes will also be noted on this page.

Questions

Email hello@symservices.site. Our other policies: Privacy · Cookies · Terms · AI policy · Security.